Branded Merchandise - Send your brand into the real world!
Let us help you get your brand into the real world - in front of your clients at their desk, in their car, on their backs, in their kitchens. Create top-of-mind awareness while giving real world value.
Keywords: Keystone Gifts,logo merchandise,corporate gifts,advertising specialties,imprinted t shirt,embroidered shirt,embroidered jacket,embroidered polo,award,logo pen,key tag,leather bag, logo luggage, logo portfolio,logo folder,briefcase,logo button,custom pin
Interview Q&A
How long have you been in business?
Twenty years.
What is your primary product or service?
We help you choose the right branded product from many thousands of choices in apparel, pens, mugs, desk accessories, bags, toys, awards. We recommend art and layout, and make sure you get your products on time and on budget.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I was on the client side at a large corporation buying collateral and promotional materials. When an opportunity came up for me to sell promotional products I took it and found that having been on the client side helped me understand and define client needs and provide great promotional solutions for the projects.
How do you differentiate yourself from other businesses in your category and area?
Once we have committed to work with a client we take on the role of their in-house advertising and sales promotion department Every step we take is with the client's best interest in mind. We'll recommend a less expensive option if we think that will work better. We'll suggest ways to save on shipping. We'll follow-up on stages of the order even if you don't specifically ask for it. We'll make sure you're happy with your order.
How many locations do you have and do you have plans to expand?
We do business in northern California out of San Mateo, and southern California out of Ojai.
What type of payments do you accept?
We accept Visa and checks. Inquire about other payment methods.
Which areas do you service?
National
Who owns your company or runs daily operations?
Elizabeth Tsuji, owner
What are your hours of operation?
8:30 am to 5:30 pm Monday through Friday. Email us anytime: liz@keystonegifts.com
What is the best compliment anyone can give you?
Here are some of my favorites over the years. "Liz, if I give you a project with a tight deadline and then have to leave town I know you will take care of my project without me having to stress". "Whatever the suggestions you give us, I know whatever we choose will be great quality, tasteful, well-priced and deliverable in our deadline." "Liz, I love the samples you give out because they show the discernment you use to select your own branded merchandise." "Liz, I asked around on who to use for my upcoming promotional product need, and everyone I talked to said, Call Liz at Keystone Gifts".
What is your favorite quote or Bible verse?
Let Kaizen (Continuous improvement) be your goal.